Living in the Houston, Texas area has given me a lot of experience with huge storms and flooding. I’ve learned a lot about water damage restoration and how to make the process a bit easier to handle.
WATER DAMAGE RESTORATION & YOUR HOME
Water damage is not something any of us want to think about. In our area, it’s something that is still very fresh on the minds of many of us.
Just over a year ago, our area was hit by the devastation of Hurricane Harvey, It’s been a year and there’s still a long way to go.
We were lucky that our home was safe during the hurricane. Other members of our family weren’t so lucky. A year later they’re still working on getting their house back to where it was. It’s a long process. It’s an overwhelming process.
When most of a city needs water damage repair, it can seem like a task that is just too much.
But there are some things you can do if flooding or water damage hits to help get the water damage restoration process started. There are some easy things to do to make it seem less daunting.
THINGS TO DO IF YOU NEED WATER REMEDIATION
- Get help as soon as possible. If you need help figuring out how to find a good water damage restoration service, check out the question below.
- Protect and disinfect. After the water has receded, the first thing to do in your flood restoration project is to clean and disinfect anything that got wet. Be sure to wear protective clothing while you clean.
- Avoid scammers and con artists. Hire only professional, reputable contractors for cleanup and repair needs. Avoid the companies that you might find driving through the neighborhood or knocking on doors right after the disaster.
- Contact your insurance. If your water damage is from flooding, your home owner’s insurance generally won’t cover the damage. But reach out to your insurance agent quickly to find out what your next step should be.
QUESTIONS TO ASK WATER RESTORATION COMPANIES
If you’re like me, you don’t know much about water removal and water damage cleanup. I know it needs to happen and that it needs to happen quickly, but I don’t know what I should be looking for when it comes to a water damage restoration company.
The most water damage I’ve dealt with is ceiling water damage. But I’ve watched my family go through the restoration of their entire first floor.
Rainbow International has some questions to keep in mind when you’re dealing with a water damage crisis.
- Does the company hold water mitigation certification from the Institute of Inspection, Cleaning & Restoration Certification? This agency sets standards for water damage restoration and ensures that you’re working with experienced, qualified professionals.
- What type of vacuums and specialty extraction tools does the company use? You want the latest vacuum and extraction equipment technology so you get a quick and complete recovery after water damage.
- On a clean water loss, how does the company know the carpet and cushion have been adequately extracted? Water must be extracted and completely dry in 12 to 24 hours or the moisture that remains could lead to mold.
- How does the company determine how much drying equipment to leave at a job? The company should use specialized tools to measure moisture levels and determine the equipment that is needed.
- What type of documentation does the company give the property owner to prove to them that the structure was dried properly and that it was returned to the pre-loss condition that will not promote mold growth? They should be willing to provide detailed documentation of the equipment that was used and the work that was performed. They should also provide readings, test results, and photos to show proof of a successful job.
One very important thing I learned during our experience with Hurricane Harvey is that “FEMA does not endorse, approve, certify or recommend any contractors, individuals, firms or products. Contractors, individuals or firms shall not claim they or their products are ‘FEMA approved’ or ‘FEMA certified.'” (source: fema.gov)
There were a lot of people claiming a lot of things after Hurricane Harvey. Having information and knowledge was important. It’s something I want all families to have. A general knowledge of what to do in case of a storm like the one Houston faced is important to protect your home and to protect yourself financially.
EXPERT WATER DAMAGE RESTORATION
There is help out there! When you need a water damage restoration service, find a professional.
Rainbow International is there to help with water damage restoration but offering 24/7 damage repair service from certified professionals.
They have a wide variety of online resources to help you learn more about water damage restoration, ways to keep your family safe when facing flooding, and information on how to protect yourself from insurance scams after the water recedes.
To learn more and get help when you need it, visit Rainbow International Restoration.